1500 comprehensive Exam-Level Questions to passing the NAHQ exam and leading high-impact clinical excellence.
Sub Category
- Management
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Objectives
- Evaluate the role of the Quality Professional in aligning departmental goals with the organization’s strategic priorities.
- Identify methods to foster a "Culture of Safety" and manage the change process within a clinical setting.
- Select appropriate quality indicators (Structure, Process, and Outcome) for various clinical scenarios.
- Analyze data using statistical process control (SPC) tools.
- Interpret the differences between common cause and special cause variation to determine when clinical intervention is necessary.
- Differentiate between the requirements of major accrediting bodies (like The Joint Commission) and federal mandates (CMS).
- Apply standards for credentialing and privileging of medical staff to ensure compliance and patient safety.
- Calculate essential health statistics, including mortality rates, prevalence, and incidence.
- Design effective data collection plans that minimize bias and ensure inter-rater reliability.
- Conduct a Root Cause Analysis (RCA) for sentinel events and a Failure Mode and Effects Analysis (FMEA) for proactive risk reduction.
- Implement National Patient Safety Goals (NPSGs) into daily workflow processes.
- Demonstrate exam-level mastery of all domains tested in the CPHQ certification exam.
- Apply CPHQ-style critical thinking to complex, scenario-based questions similar to the real exam.
- Identify common CPHQ distractors and traps used in high-difficulty exam questions.
- Analyze leadership-driven quality strategies and their alignment with organizational goals.
- Apply principles of governance, strategic planning, and culture of safety in exam scenarios.
- Evaluate the role of leaders in sustaining quality, patient safety, and performance improvement.
- Interpret patient safety data, sentinel events, near misses, and root cause analysis (RCA) findings.
- Select appropriate risk mitigation, reporting, and safety improvement strategies.
- Apply high-reliability organization (HRO) principles in healthcare scenarios.
- Select and apply the most appropriate quality improvement tools (e.g., Pareto charts, control charts, flowcharts, FMEA).
- Interpret run charts, control charts, and dashboards for performance decision-making.
- Distinguish between common cause vs. special cause variation in exam-style data interpretation.
- Interpret healthcare performance metrics, dashboards, and benchmarking data.
Pre Requisites
- No Prior Certification Required: You do not need to hold an existing license or certificate to begin.
- Whether you are a clinician (RN, MD, PharmD) or a non-clinical professional (Admin, IT, Risk Management), the terminology will be defined and contextualized as we go.
- We assume you are starting with a passion for patient safety and a desire to learn the NAHQ framework. We provide the tools; you provide the focus.
- No previous experience in healthcare quality is required
- Basic familiarity with healthcare environments may be helpful but is not mandatory
- This course is suitable for beginners and experienced professionals alike
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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