Master retention, churn reduction, customer journeys, and scalable workflows using Generative AI.
Sub Category
- Sales
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Objectives
- Master Generative AI tools: ChatGPT, Claude, Gemini, HeyGen, DeepSeek, Perplexity, Tidio, and Zapier.
- Design prompts, build workflows, and create your Custom GPT for FAQs and decision support.
- Understand your customers with CS tools: Buyer Persona and Empathy Map, and design solutions that truly connect.
- Learn to map and optimize the experience with Journey Map and Service Blueprint, creating WOW moments.
- Build chatbots and intelligent agents that automate, detect risks, and trigger strategies.
- Design dashboards, measure NPS and CSAT, and implement a plan to adopt Generative AI.
Pre Requisites
- You will learn everything you need to know.
- No experience or programming knowledge is required.
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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Coupon Code(s)