Communication Skills and Assertiveness Strategy. Interpersonal Feedback. Social Skills and Emotional Intelligence.
Sub Category
- Self Esteem & Confidence
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Objectives
- Use Assertiveness Techniques to deliver constructive criticism in personal and professional communication contexts.
- Discriminate between passive, aggressive and assertive reactions to criticism.
- Deliver helpful positive feedback.
- Identify the main roles and forms of criticism.
- Overcome main blockers in helpful feedback delivery.
- Know how to prepare your mind to assertively deliver criticism.
- Plan and formulate constructive critical messages.
- Analyze the critical messages from an assertive perspective.
Pre Requisites
- A mind that welcomes change.
- A will to make your opinion count in the social environment.
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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