Crack the MB-910: 340+ Practice Questions with Explanations to Secure Your Microsoft Dynamics 365 CRM Certification
Sub Category
- IT Certifications
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Objectives
- Unify profiles and tailor targeted, personalized customer journeys by using Dynamics 365 Customer Insights apps.
- Efficiently assist users through the complete sales order lifecycle by using Dynamics 365 Sales.
- Assist agents with case management through the complete customer support lifecycle by using Dynamics 365 Customer Service.
- Schedule and complete work orders by using Dynamics 365 Field Service.
- Evaluate how Microsoft 365 Copilot can assist with each of these.
Pre Requisites
- The exam is intended for you if you’re seeking to start your journey using Dynamics 365 customer engagement solutions.
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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