Master the Art of Handling Angry Customers

Master the Art of Handling Angry Customers

Proven Techniques to Calm, Connect, and Create Lasting Customer Loyalty



Sub Category

  • Communication

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Objectives

  • Why do customers get angry
  • How to recognize anger and a practical tool to help you!
  • The surprise about what anger conceals and a practical tool to help you!
  • The impact of anger and how to diffuse it
  • The results you can expect when effectively dealing with anger
  • How to protect and recharge your energy


Pre Requisites

  1. None


FAQ

  • Q. How long do I have access to the course materials?
    • A. You can view and review the lecture materials indefinitely, like an on-demand channel.
  • Q. Can I take my courses with me wherever I go?
    • A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!



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Coupon Code(s)

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