How to deal with Customer Service Issues in Mandarin Chinese
Sub Category
- Language Learning
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Objectives
- Develop simple but persuasive speaking skills in Mandarin Chinese
- Show empathy to customers in Mandarin Chinese
- Develop the ability to use simple but positive language
- Focus on the solutions
- Thank customers for their patience, understanding and valued loyalty
- How to deal with angry customers
- How to collect and verify customers' details
Pre Requisites
- Elementary knowledge of the Chinese language
- Willingness to learn
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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