Master ServiceNow from Basics to Advanced Automation, Hands-On Training for IT Professionals, Complete ServiceNow
Sub Category
- Other IT & Software
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Objectives
- Introduction to ServiceNow
- Overview of ServiceNow Platform
- Navigating the User Interface
- Understanding ServiceNow Architecture and Components
- Key Concepts: Tables, Forms, Lists, Records
- ServiceNow Administration
- User Administration: Managing Users, Groups, and Roles
- Data Management: Tables, Fields, and Relationships
- Form Customization: Designing and Customizing Forms
- UI Policies and Business Rules: Ensuring Data Integrity and Business Logic
- Importing Data: Data Import Sets, Data Sources, and Data Transformations
- Notifications: Email Notifications and Alerts
- Service Catalog and Request Management
- Workflows and Approvals
- Reports and Dashboards
- ServiceNow Development
- Scripting in ServiceNow: Introduction to Client Scripts, Business Rules, and Script Includes
- Glide APIs: Using GlideRecord, GlideForm, and GlideUser
- UI Actions and UI Macros
- Building and Managing Applications: Custom Applications, Application Scope, and Development Best Practices
- IT Service Management (ITSM)
- Incident Management, Problem Management, Change Management, Knowledge Management
- Scheduled Jobs and Background Scripts
- Flow Designer: Creating Flows and Actions, Subflows
- Coding Standards and Practices
- Admin and Developer Best Practices
- Agile Development in ServiceNow
- Hands-on Projects: Developing and Administering ServiceNow Applications
- Real-world Use Cases for Problem Solving
- End-to-End ServiceNow Application Development
- UI Pages, UI Macros
- UI actions, Client scripts, types of client scripts with examples
- Business Rules, Types of business rules with examples
- Scheduled Jobs with examples
- Client side APIs like Glide User, GlideForm, GlideModal, GlideModalForm, GlideAjax, GlideList
- Server Side API like GlideSystem, GlideRecord, GlideRecordSecure, GlideAggregate, GlideDateTime
- Update Sets
- Javascript for ServiceNow
- Email Notifications, types of notifications, Email Scripts
- How to fire email notifications using events
- ServiceNow Developer course
- ServiceNow admin course
- Keeping emails in copied list or cc list or bcc list
- What is trigger in flow designer
- Relationships, Related Lists, Related List Actions
- Reference Qualifiers, types of reference qualifiers
- Script Includes, types of script includes
- Script execution order in servicenow
- 500 ServiceNow interview questions
- Process flow, UI Formatters
- Dictionary Overrides, Dictionary Properties
- Data policies
- Data look up rules, assignment Rules
- current object, previous object, scratchpad object in business rules
- Workflow activitys, flow Designer actions
- Flow Designer custom actions
- Transform Maps, Data Sources, Transform Scripts, Source Tables
- Servicenow course material
- Reports and dashboards
- SLA Definitions
- Metric definitions
- Scheduled jobs
- Email Notifications
- Email Scripts
- Flow Designer, Action, Subflow
Pre Requisites
- No prior knowledge required
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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