Unlock the Power of Collaboration: Drive Customer Success and Product Management through Strategic Alignment 2024
Sub Category
- Management
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Objectives
- Learn to build a strong collaboration between CS and PM teams
- Learn to incorporate customer feedback into product development
- Understand the most important usage data metrics, calculate them and perform analysis
- Learn how to align both teams on the product roadmap
- Gain practical skills to enhance customer success and product management synergies
- Learn how to communicate effectively between the teams
- Calculate Net Promoter Score NPS and learn to determine customer satisfaction and loyalty
- Become an intelligent customer success manager, business analyst and product manager
Pre Requisites
- Your passion for Customer Success (CS) and Product Management (PM)
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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Coupon Code(s)