Conflict Management and Conflict Resolution in the Workplace

Workplace Conflict Management and Resolution Techniques | Art of Body Language } Strategies for Healthy Communication

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You’ll learn about workplace conflict management to solve the conflicting situations that arise in the workplace.
You’ll identify the causes of workplace conflict and different types of conflicts.
You'll explore how communication works in collaborative work relationships, how to recognize others' perspectives and set SMART goals.
You’ll learn about the five-factor model of personality and how personality plays a role in conflict resolution.
You’ll be able to utilize your emotional intelligence which will help you manage conflicts respectfully and effectively in a diverse workplace.
You’ll discover how to resolve conflict, rebuild relationships following conflict, explain forgiveness and apologize, and promote a positive work environment.
You'll actively engage with supplemental materials, course notes, and quizzes to measure and enhance your learning in conflict management at work.
Use the Conflict Management at Work audiobook in each unit's resource section to enhance your understanding and complement your learning experience.
You will receive tutor support & communicate with the tutor through the inbox.
You will obtain a certificate of completion in Conflict Management at the Work.

No prerequisites. Whether you're already working or soon to be, this course is for you.

Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!

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