CQIA Essentials: Build Foundation in Quality Improvement and Continuous Excellence, Best Practices in Quality Management
Sub Category
- Management
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Objectives
- Understanding what quality means in a business context, its importance, and the core principles that guide effective quality management.
- Insights into the contributions of key thought leaders in the field of quality and how their ideas shape modern practices.
- Clarity on the responsibilities and expectations for a CQIA, including how quality improvement is integrated into daily operations and its impact.
- An introduction to tools like process mapping, cause-and-effect diagrams, flowcharts, check sheets, and control charts.
- Structured methods for addressing quality issues, such as the PDCA (Plan-Do-Check-Act) cycle, root cause analysis, and brainstorming techniques.
- Overview of key statistics like mean, median, mode, and standard deviation, as well as data collection methods.
- Importance of teamwork, effective communication, and collaboration in driving successful quality initiatives.
- How to understand and respond to the Voice of the Customer (VOC), analyze customer needs, and use feedback to enhance quality and satisfaction.
- Principles of continuous improvement, the role of innovation in quality, and the use of internal audits for sustained progress.
- A basic understanding of industry standards like ISO 9001 and the importance of regulatory compliance in maintaining quality within organizations.
- and much more
Pre Requisites
- Willingness or Interest to learn about Certified Quality Improvement Associate CQIA for Success.
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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