Office Administration | Document Management | Record Keeping | Travel & Meeting Arrangement | Conflict Management
Sub Category
- Management
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Objectives
- You will learn the roles and responsibilities of an administrative assistant and the significance of the administrative assistant apprenticeship program.
- You will explore the understanding of workstations, tips on utilizing dictation and transcription, characteristics of offices, and office management.
- You will gain a thorough understanding of modern office equipment, details of computer input and output devices, and how to use a copy machine.
- You will assess the importance of administrative assistants, the basics of office filing systems, and the process of organizing computer files.
- Learn about personal assistants' roles, the importance of interpersonal skills, and how to build a positive working relationship between bosses and assistants.
- You will gain an understanding of how administrative assistants maintain email communication.
- Learn conflict management strategies with employers, tips for handling workplace conflicts, and the benefits of maintaining to-do lists and action plans.
- Learn the importance of diary management, note-taking techniques, types of corporate meetings, and the significance of meeting minutes.
- Learn to make effective travel arrangements, book hotels efficiently, and understand the essentials for planning international travel.
- You will find out how to choose the right company to deliver parcels, how the Royal Mail will operate, and what the format will be.
- You will examine seven key steps of presenting, how to control the audience during the presentation, and tips and techniques on how to write business emails.
- You’ll understand about using email for business communications, setting up your email account, types of email communication, and its advantages.
- Learn the importance of telephone etiquette, the key elements of proper phone manners, and how to speak professionally on calls.
- Engage with supplemental materials, course notes, and quizzes to measure and enhance your learning in Executive Office Assistant and Secretary Skills.
- Use the Executive Office Assistant and Secretary Skills course audiobook in each unit's resource section to enhance your understanding and learning experience.
- You will receive tutor support & communicate with the tutor through the inbox.
- You will obtain a certificate of completion in Executive Office Assistant and Secretary Skills.
Pre Requisites
- No experiences are needed. You will learn everything here.
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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