Master strategies and tools for achieving exceptional Customer Satisfaction, Client Success and Customer Retention
Sub Category
- Sales
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Objectives
- Fundamentals of Customer Success and its significance for both customers and businesses
- Creating a comprehensive Customer Success Playbook along with practical case study
- Develop action plans tailored to different stages of the customer lifecycle
- Measure the effectiveness of Customer Success efforts
Pre Requisites
- A PC/ laptop with good internet connection and MS Excel installed on it
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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