Learn troubleshooting skills for desktop and infrastructure support in a Windows environment and further your IT career
Sub Category
- Operating Systems & Servers
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Objectives
- If you are an end user, how to fix the most common issues with your office PC that would normally require contacting IT support
- If you work on a helpdesk, how to fix the most common issues that end users usually contact you about
- A quick overview into GDPR and how it affects you as an end user
- How to setup network printer objects yourself
- How to correctly setup your monitors so they are the correct way around when moving your mouse
- Quiz at the end of each section to validate your knowledge
Pre Requisites
- To be able to use a computer in an office environment as an end user (i.e. be able to use Office applications and browse the internet)
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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