Master ITIL 4 Foundation: Transforming Organizations through IT Service Optimization and Effective Service Management.
Sub Category
- IT Certifications
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Objectives
- Get a comprehensive understanding of ITIL v4, its key concepts, and the importance of IT Service Management (ITSM) in modern organizations.
- Understand the evolution of ITIL from v3 to v4, understanding the key changes and improvements in the latest version.
- Service Management Concepts.
- Explore the guiding principles of ITIL v4.
- Explore to various ITIL practices.
- Dive insights into the ITIL SVS, which encompasses the guiding principles, governance, service value chain, and practices
- Delve into each stage of the service lifecycle: service strategy, service design, service transition, service operation, and continual service improvement.
- Gain guidance on preparing for the ITIL v4 Foundation exam.
- and much more
Pre Requisites
- Willingness or Interest to learn about ITIL v4 Foundation
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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