Facebook, Instagram, Whatsapp, Telegram, Apple, Wechat, Web, Bots and Chats Usage at Sales, Service, Digital Marketing
Sub Category
- Sales
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Objectives
- Omnichannel Sales & Service Management with AI & Chat Bots
- Facebook, Instagram, Whatsapp, Telegram, Apple, Wechat, Web, Bots and Chats Usage at Sales, Service, Digital Marketing
- From calls to texting. Why digital channels become vital for literally any b2c business
- Introduction to the world of chatbots
- AI chatbots: what they can and can’t do
- Best practices: contact center
- Best practices: ads, sales, loyalty and more
- The most popular apps pt1: whatsapp, facebook, instagram
- The most popular apps pt2: telegram, apple messages, wechat
- Livechat: messaging on a company’s website
- An Ideal customer journey framework
- Interactive Part
Pre Requisites
- No special requirements. Course for any who want to build a career at digital, sales, service, banking, finance and fintech areas.
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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