AWS - Amazon Connect - Cloud Contact Center - Public cloud customer contact center
Sub Category
- Network & Security
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Objectives
- Understanding Importance and benefits of Amazon Connect
- To analyze the features of Amazon Connect
- Understanding the omnichannel cloud contact center and capabilities of Amazon Connect
- How to setup a Amazon Connect and Remote Contact Center Agents
- How to create personalized experiences for your customers and understanding the business benefits of amazon connect.
Pre Requisites
- No prograaming experience needed. You will learn everything you need to know.
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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Coupon Code(s)