Customer Service Mastery: Customer Service Skills Next Level

Customer Service Mastery: Customer Service Skills Next Level

Customer service relationship management | Improve your soft skills | Create positive experiences for your new customers



Sub Category

  • Career Development

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Objectives

  • How to take care of yourself while taking care of others
  • How to be personable even when you're not there in person
  • How to really listen to customers, not just hear their problems
  • Create customers who are loyal for life and sing your praises to friends and family
  • Help your team or employees give great service and be creative with new ideas


Pre Requisites

  1. Nope. You just need a desire to deliver top-notch customer service.


FAQ

  • Q. How long do I have access to the course materials?
    • A. You can view and review the lecture materials indefinitely, like an on-demand channel.
  • Q. Can I take my courses with me wherever I go?
    • A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!



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