Effectively manage and enhance relationships with customers with Process, Case Study, Example & Complete Implementation
Sub Category
- Sales
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Objectives
- Understand the fundamentals of CRM and its importance in modern business practices.
- Explore various CRM strategies and approaches tailored to different industries and customer segments.
- Learn how to select, implement, and manage CRM software and technology solutions effectively.
- Analyze customer data and leverage it to make informed business decisions and enhance customer interactions.
- Develop skills in designing and executing CRM campaigns to acquire, retain, and upsell customers.
- Explore best practices for measuring and evaluating the success of CRM initiatives.
- Understand the ethical considerations and privacy concerns related to CRM and customer data management.
Pre Requisites
- There are typically no specific prerequisites for this course, although a basic understanding of business concepts and marketing principles can be beneficial.
FAQ
- Q. How long do I have access to the course materials?
- A. You can view and review the lecture materials indefinitely, like an on-demand channel.
- Q. Can I take my courses with me wherever I go?
- A. Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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Coupon Code(s)